Support for families

What the association will be able to do

Once it has received the official receipt, the association will be able to help you free of charge, whether or not you are a member:

• to understand a letter or a document;
• to prepare an application or book an appointment;
• to complete an online procedure, with you and under your control;
• to translate a document or a conversation;
• to sort your documents and scan them onto a device that belongs to you;
• with the formalities of settling in France;
• after a death in the family, to find officiants and funeral directors, with respect for your traditions.

How it will work

Always with you present: you stay in charge of your own paperwork.

Scanned documents will be handed back to you on a device that belongs to you, and you will sign a receipt for them. The association will keep no copy.

This support will be free of charge, for members and non-members alike.

What we do not do

• We do not give legal advice or draft legal documents: we inform and point you in the right direction.
• We do not carry out your paperwork for you, and we do not represent you before public authorities or the courts.
• We keep no usernames or passwords.
• To help you, we do not ask about your religion or about which group of the community you belong to.
• We publish no one’s name without the written consent of the person or their family.
• We support no political party and hold no religious services.
• We ask for no money at this stage: no membership fee, no donation, no charges. If anyone asks you for money on behalf of the association, do not pay and let us know.

Later: grants, bursaries, housing

The statutes also provide for financial grants, bursaries and help with housing, with no membership requirement. Nothing is being awarded yet: the criteria will be set and published here before anything is awarded. Please do not send any applications for now.